Please review the terms and conditions
relating to this reservation.
Renter must be 21 To Reserve and Check-in.
A non-refundable administration fee of $50.00
will be added to each reservation. A fee of $35.00 will be charged for all
returned checks. Although each property will be completely equipped for rental
purposes, we cannot accept responsibility for aesthetic conflicts. We reserve
the right to change units for any reason.
Deposits & Payments
For future reservation made further than 30
days in advance, a deposit, equal to 50% of the reservation plus the
administration fee, is due and payable to At The Dunes 2 weeks after booking
your reservation. A credit card is required for the deposit.
Final payment is due within 30 days of your
arrival date along the with security deposit. For reservations made within 30
days of your arrival date, the entire amount including administration fee and
security deposit is due in full.
A 24-hour courtesy hold is available without
obligation. However, once you have provided your credit card information and
are given a confirmation number, your reservation is guaranteed and subject to
all cancellation fees.
Security Deposit & Damage
agrees to pay a security deposit of $200, which shall be in the form of a VISA
or MASTERCARD authorization or in check form. Release of the deposit shall be
subject to inspection of the rental property and will be returned within thirty
days of departure provided there is no damage or additional charges. Renter
hereby authorizes At The Dunes to charge the credit card for the cost of
repairs, replacement, services, telephone charges or extra cleaning for all
damage, breakage and/or loss incurred during his/her stay. In the event of
damage to the premises, its equipment, furniture, or carpeting, Renter shall be
responsible for damage costs exceeding the security deposit, including
collection costs and attorney’s fees. Documentation detailing damages and
charges will be provided to the guest.
Cancellations & Refunds
A refund minus a service fee of $50 of the
total rent rate can be made if and only if property is re-rented.
If property is not re-rented:
- Cancellation prior the first deposit
being paid will result in a $50 forfeiture.
- Cancellation after first deposit is paid
and prior to 30 days of your arrival date will result in a refund minus a
service fee of $50 of the total rental rate.
- Cancellation within 30 days of your
arrival will result in the forfeiture of your 50% deposit.
- Cancellation on the date of arrival will
result in the forfeiture of the entire rental amount.
All notice of cancellation must be in writing.
Should the owner of any property elect to
remove their property from our rental program, the guest shall not hold At The
Dunes liable. In such an instance, the guest will be relocated to comparable
accommodations determined by the rental agency. If comparable accommodations
are not available, the guest will receive a full refund.
At The Dunes is not responsible for events
beyond our control, e.g. inclement weather, maintenance issues. Optional travel
insurance may be purchased at the time of making initial reservation
payment. Travel insurance guarantees that in the event of a medical emergency
or weather hindrances, you will receive a full refund, less the administration
fee. Please ask a reservation specialist for additional information on travel
Check-In / Checkout
Upon receipt of your payment, your
Reservation Confirmation will be mailed to you. Enclosed will be the office address
with directions. Renter must sign for keys in person.
Check-In is between 4:00 PM and 5:00 pm.
Keys will be left at the guard gate after
5:00 pm. The guard gate is open 24 hours. If you are staying at the Homes or
Pelican Point condos your keys will be left at the South gatehouse. If you are
staying at the Shorebird condos your keys will be left at the North gatehouse.
Check-Out is 11:00 AM.
Renter and Renter’s entire party must vacate
the property and return the keys to the office not later than 11:00 am. Failure
to check out on time could result in a $50 late fee. For lost keys, $15 will be
charged. All home and condos are cleaned and inspected upon your departure and
the cost is included in your rental fee.
Home & Condo Equipment
All homes and condos are privately owned and
equipped for basic vacation needs. Bed linens and towels are provided. Kitchen
utensils and a starter supply of soap and paper products are made
available for all rentals. You will need to bring or purchase additional supplies.
Telephones are provided. Local calls are
free. Use a calling card or dial collect to place long distance calls.
Maintenance problems in the home or condo
will be handled in a timely and professional manner.
Each property has a specific maximum
occupancy. Take note of the maximum number of guests allowed in the homes and
condos before making your reservation. This policy is strictly enforced.
Our properties are located in residential
areas and are rented for personal vacation use only. Parties and other large
gatherings are not allowed. Violators risk forfeiture of their deposit, rental
fees, and eviction.
All homes and condos are Non-Smoking!
No exceptions - $300 fine.
No pets allowed - $300 fine.
Renter agrees to maintain the cleanliness of
the premises during the occupancy and to leave the premises thoroughly clean
and in good condition upon departure. Long term rental requires a weekly
cleaning service that is additional to the rental price.
The agent may enter the premises at any time
in the event of emergency, but will use its best efforts to give 24-hour notice
for normal maintenance or sales inspections.
Renter agrees that At The Dunes shall not be liable to Renter, Renter’s guests,
invitees or any other person for any injury, loss or damage to any person or
property on or about the rental premises. Renter shall hold At The Dunes
harmless and indemnified from and against all loss or damage occasioned by use,
misuses or abuse of any part of or fixture on the premises, surrounding areas
and from or against any omission, neglect, or default of the Renter, his/her
guests or invitees. The Renter acknowledges that At The Dunes acting solely in
the capacity of Agent for the property owner, assumes no liability thereunder.